We offer a wide range of IT related project-based professional services ranging from systems/business analysis, process re-engineering, project/program management services, application development services to complete integration and support related services. Our teams develop a comprehensive plan with a work breakdown structure of the entire project to transform the IT infrastructure into a flexible platform for achieving real bottom-line benefits including reduction in IT operational and development costs, improvement in speed-to-market and customer satisfaction. In short, our onsite and offshore, highly technical as well as managerial teams are together capable of understanding your project requirements and completing your entire project from scratch till the end even in a time and resource constrained environment.

Custom Application Development:

Our application management services are personalized and designed to fit the unique needs of each client. We thoroughly review our clients’ corporate history, key resources, business practices and methodologies and understand client requirement and specifications before developing a comprehensive enterprise solution. The complete process consists of business/systems requirements analysis, design, development, testing & quality assurance, implementation, support and maintenance. Our development team utilizes Microsoft .Net technologies and Java/J2ee technologies – the two most widely used frameworks in the market, as well as traditional client/server and mainframe development for applications, depending on client needs and preferences. Our application development process is based on a flexible delivery model and utilizes the same processes and methodologies whether it is onsite, offsite or offshore development.

Application Testing & Quality Assurance:

Our testing & quality assurance teams offer end to end testing and performance validation of application portfolios, thus reducing future costs, increasing efficiency, assuring quality and strengthening business relationships with our clients. Our teams follow structured and organized testing processes consisting of test planning, test execution and defect tracking & management. We offer customized testing services through out the project life cycle ranging from integration testing, performance testing including load, stress and capacity tests, accessibility and usability testing as and when needed. Our team comprises of experienced manual as well as automation testers who can handle your entire QA process while your IT team focuses on strategic projects.

Project & Program Management:

Our expert Project Management professionals use standardized tools/ processes for controlling and managing complex IT projects from the initiation and planning phase till the complete execution and implementation phase of a project life cycle. Starting with a comprehensive project plan each phase is broken up into several high level and low level tasks/ project deliverables (WBS), based on the project priorities, schedule and resources allocated to the project. The project status is tracked throughout to ensure on-time and within budget delivery. Our Program Managers are capable of prioritizing, coordinating and managing multiple ongoing projects across departments. In today’s highly competitive and complex IT environment where resources are scarce and time is running out, our exceptional project management and program management services set us apart from the other organizations who offer similar services like ours.

Systems Integration:

In conjunction to our application development services using Microsoft .Net/ Java, Oracle or any other ERP applications, Concero Point delivers streamlined installation, configuration and integration services for these packaged applications to our clients to enhance their functionalities. Utilizing our Service-Oriented-Architecture (SOA) approach our teams have helped clients develop SOA based application to enhance seamless integration across their varied operations. Our capabilities in application integration include traditional middleware application integration, internet technologies, cross platform technology integration, Business Intelligence (BI), as B-2-B integration. Customer Intelligence helps integrating customer data as well as customer insights into management/project decisions thus enabling clients to utilize integration services to the most to satisfy their overall business goals.

Infrastructure Management:

Our Infrastructure Management services are designed to reduce costs, simplify IT infrastructure and networks, increase productivity, improve performance and at the same time enable emerging technology advancements by monitoring and overseeing system performance and integration across client’s entire environment. Infrastructure security services enable clients to manage operations with more control enabling protection against identity threat.

Support & Maintenance Services:

Our support and maintenance services include call center/ end-user- support help desk services and assessment, desktop and server support including administration, technical support, maintenance, updates, and installations and troubleshooting, desktop and server deployment and migrations as well as data and network center services.